We want you to shop with confidence. If you are not completely satisfied with your NGPS purchase, you may request a full refund within 30 days of the delivery date.
Eligibility
- Item returned within 30 days of delivery.
- Original condition, unused, with tags and packaging.
- Proof of purchase is required.
How to Request a Refund
Contact support@trackrhino.net with your order number and reason. We will provide return instructions within 2 business days. Return shipping is paid by the customer unless the item is defective or incorrect.
Defective or Wrong Items
We cover return shipping and provide a replacement or full refund at no additional cost.
Refund Timing
After inspection, approved refunds are processed within 5–7 business days to the original payment method. Banks may require additional time.
Contact
Shengxin Electronic Co., Limited · +86 137 6040 8501
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